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Privacy Policy

This privacy policy sets out how TrialBalance Limited t/a Solna, uses and protects any information that you give when you use this website.

Solna is committed to ensuring that your privacy is protected. Should we ask you (“the User”) to provide certain information by which you can be identified when using Solna.io (“the site”) it will only be used in accordance with this privacy statement.

Personal identification information

Solna may collect personal data from Users in a variety of ways, including but not limited to, when Users visit our Site, register on the site, fill out an invoice template, respond to survey, or otherwise interact with or make use of activities, services, features or resources made available on the Site.

Users may be asked for personal data including but not limited to name, address, e-mail address, credit card information and bank details. Solna will collect personal data from Users only if they voluntarily submit such information. Users can refuse to supply personally data, although doing so may prevent them from accessing Solna services such as, but not limited to, Invoice Builder.

Non-personal identification information

Solna may collect non-personal identification information about Users whenever they interact with our site. Non-personal identification information may include, but is not limited to, web browser name, type of computer, and technical information about the means of connection to our site such as operating system and Internet Service Provider utilised.

Web browser cookies

Our website use ‘cookies’ to enhance your experience. Cookies help us provide a better service by enabling us to monitor which pages Users find useful and which they do not. A cookie in no way gives us access to a User’s computer or any information about a User, other than the data they choose to share with us.

Such information will not identify a User personally. It is used by us to analyse how visitors interact with the site so that we can continue to develop and improve the services we offer.

All computers have the ability to decline cookies. This can be done by activating web browser settings.

If a User declines cookies, they may be unable to access particular areas of the site.

Third party cookies

Our website also uses a HubSpot tracking code which uses cookies or similar technologies to track visitors. We use the information gathered to improve our website functionality, the user experience and content.

Log files

HubSpot uses log files. Log files may collect demographic information from you, for example address, age, gender or interests. They may also collect information about your computer hardware and software. This can include your IP addresses, device and software identifiers, referring and exit URLs, on-site behavior, feature use metrics and statistics. This information is used for the Subscription Service. For these purposes, we do link this automatically-collected data to Personal Information such as name, email address, address, and phone number.

Navigational Information

We may collect navigational information when you visit HubSpot hosted web pages on our website. The navigational information is used to improve your experience of using the website and to ease navigation around the site.

To find out more about HubSpot, please review their privacy policy and their security guidance.

The HubSpot Acceptable Use Policy applies to our website and prohibits the use of our website to send unsolicited commercial email in violation of applicable laws, and requires the inclusion in every email sent using the Subscription Service to have an an "opt-out" mechanism.

Pages of our website are hosted in England and by HubSpot whose registered address is: 25 First Street, 2nd Floor, Cambridge, MA 02141, USA. Data captured and obtained within the UK, may be processed outside of the UK.

We use Google’s cookies and tracking which allow us to identify unique, but anonymous users. These Cookies can also calculate the aggregate number of people visiting our site, which pages have been viewed, the date and time, and the time spent by users on the site. This helps us gather feedback to offer users a better experience.

This website also uses tracking codes provided by Facebook, Twitter and LinkedIn, which use cookies or similar technologies. These are used to track visitors of this website and gather information about them related to their profile. We use the information gathered to improve our website functionality, user experience and tailor content. This data is used to deliver customised content and promotions to users whose behaviour indicates that they are interested in a particular subject area.

Your use of third party web sites and platforms such as Facebook,Twitter or LinkedIn and the privacy practices of these platforms, are governed by separate terms. To review these policies, please see the links below.

For more information about Facebook’s privacy Policy, click here.

For more information about LinkedIn’s privacy Policy, click here.

For more information about Twitter’s privacy Policy, click here.

How we use collected information

Solna may collect and use personal data for purposes of running, improving and operating our Invoice Builder service, improving customer experience, monitoring patterns of usage (such as, but not limited to, login dates and volumes of data) and responding to any feedback sent to us.

From time to time, we may also use User information to make contact for market research purposes. We may contact Users by email, phone or mail. We may use the information received as a result to customise the website according to Users’ needs.

How we protect User information

All data you provide to us is securely stored on our servers. We adopt appropriate security measures to protect against unauthorised access, alteration, disclosure or destruction of Users’ personal data, username, password and sensitive financial information.

Sharing your personal information

Solna will not sell, distribute or lease Users’ personal information to third parties unless we have their permission or are required by law to do so. We may use Users’ personal data to send promotional information about third parties which we think they may find interesting if they tell us they wish this to happen. We may share generic aggregated demographic information not linked to any personal data regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

Changes to this privacy policy

TrialBalance may change this policy from time to time by updating this page. Users should check this page from time to time to ensure they are happy with any changes.

Acceptance of these terms

By using Solna.io, you agree to accept this policy.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at support@solna.io

This document was last updated on 14.05.2018